Frequently Asked Question
I get an error saying an OSSID/bodcard number is in use when creating an athlete.
Last Updated 2 days ago
This error arises because the system is trying to link your new athlete with an existing record which has the same numbers but the names don’t match.
To find out what name the system has for them, either check their record if they already belong to your club and you are fixing one of the issues below, or try to find them in the crew lists for an event.